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Update your subscription.

Updated: Feb 1

To update the number of licenses on your account or to move from a trial version to a paid plan, follow these steps:


  • Log into your DataGrows account

  • Go to Settings in the left-hand navigation


  • Click on My Account, then fill in your details for invoicing purposes.

  • Click on Update

  • Go to My Plan: You can choose to pay through Debit Order or with a card through Payfast.


Debit Order


* Please note that Debit Orders are only run on the 1st of each month.


If you want to pay via Debit Order.

  • Check the Debit Order checkbox

  • Click Subscribe

  • An email will be sent containing the Debit Order Mandate

  • Please sign the mandate and email it to support@mydatagrows.com together with a copy of a recent bank statement.

  • You will be billed for each accountant/user that has the Allocate License checked in the Accountant table. So please make sure to adjust your user access accordingly. The only user access which is free of charge is the Assistant Role. This post will explain how to change user access.


Payfast Payments


If you want to make payments through Payfast:

  • Select the number of licenses you need to pay for. Each Accountant/User added to the Accountant Table will need a license. The only user access which is free of charge is the Assistant Role. This post will explain how to change user access.

  • Select the Day of the month payments will be made

  • Click Subscribe

  • Follow the PayFast prompts.


If you have any questions, please email support@mydatagrows.com.

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